Refund policy
Last updated: November/21/2025
Because all items in this store are custom printed, made to order, and exclusively produced for BurgerFi restaurant locations, all sales are final.
1. No Returns or Refunds
We do not accept returns or offer refunds once an order has been placed.
2. Defective or Damaged Items
We will gladly replace:
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Items damaged during shipping
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Incorrect prints
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Incorrect items received
To request a replacement, contact us within 7 days of delivery with:
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Your order number
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Photos of the issue
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Description of the problem
Replacements are sent at no cost once the issue is verified.
3. Non-Returnable Items
Because our products are printed specifically for each order, the following items cannot be returned:
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Printed signage
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Canvas prints
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Window decals
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Acrylic boards
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POS/Kiosk toppers
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POP kits
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Branded promotional items
4. Contact for Replacements
📞 786-389-1148